At Flexi-Fares, your privacy and personal data protection are extremely important to us. We are committed to safeguarding the information you provide when using our website and booking our services. This Privacy Policy explains how we collect, store, and use your information in accordance with the UK Data Protection Act 2018 and GDPR regulations.
1. Information We Collect
We may collect the following information when you use our website or services:
- ✅ Full name
- ✅ Email address
- ✅ Phone number
- ✅ Pick-up and drop-off address
- ✅ Flight information (if airport transfer)
- ✅ Payment details (processed securely through trusted payment providers)
- ✅ IP address, browser type, device data for security and analytics
2. How We Use Your Information
Your information is used to:
- • Process bookings and send confirmations
- • Provide customer support
- • Monitor flight arrivals (for airport transfers)
- • Improve our website performance
- • Protect security and prevent fraud
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security
All online payments are processed through secure third-party payment gateways using 128-bit SSL encryption. Flexi-Fares does not store your card details.
4. Cookies
Our website uses cookies to:
- • Improve user experience
- • Enable fast website performance
- • Analyse website traffic
You can disable cookies in your browser settings at any time.
5. Data Storage & Retention
We store data only for as long as necessary to:
- • Provide the service you booked
- • Meet legal or tax requirements
You may request deletion of your data at any time.
6. Your Rights Under UK Law
You have the right to:
- ✅ Request access to your personal data
- ✅ Request correction or deletion
- ✅ Withdraw consent
- ✅ Request data portability
To exercise any of these rights, contact us at:
📧 Email: info@flexi-fares.co.uk
📞 +44 2080 730 333
7. Changes to This Policy
We may update this policy. Any changes will be posted here with a revised date. If you have any concerns regarding privacy or data handling, please contact us.
Your trust and security come first.